Thank you for the feedback, Andy.
However, what I may have not specified is the effect that later occurred.
Instead of it causing the keys to malfunction, the bottoms have become physically sticky, as in they won’t press down and come back up as they should.
Anything else you can say?

Hey Connor,

Please only do this if you’re confident enough and know what you’re doing. Otherwise you could damage the Chromebook even further, or end up hurting yourself if the proper precautions aren’t taken. Be sure the laptop is completely powered OFF and always be careful. Proceed at your own risk!

If the keys aren’t working properly, this may be due to the membrane pads being shorted by the substance or something’s caught/stuck. Do all the keys not work? Are they still registering by typing the wrong character? Or it could be something else entirely. Cleaning out the keys may help, but only if they’re able to be pried off safely. You’ll also want to use a cleaning solution safe for electronics and a cotton swab to clean between the keys and get as much out as you possibly can. There are also special key remover tools you can get to pry them off. Doing it wrongly may snap the connectors and the key won’t attach anymore.

If you clean it and it’s still not working correctly, it may need professional repair. Do you have it covered by a warranty? You may be able to get it restored for free if you’re covered by a “drop or spill” plan.

Again, if you even the slightest unsure about what you’re doing or don’t feel comfortable, you should get a professional to restore it. It could be anything from damaged key membranes to a damaged chipset, depending on how much was spilled and where the liquid went.

Let me know if you have any other questions!

Thanks.

No problem Rita =]. Let me know if you have any other questions!

Thanks so much, I’ll get to that asap 🙂

Hey there,

I’d suggest using isopropyl alcohol (rubbing alcohol).

This stuff won’t damage electronics if it should leak into the keyboard or trackpad and evaporates almost instantly. Just pour a generous amount onto a microfiber cloth and wipe it in a circular motion where the stains are on your laptop. It should wipe right off. Repeat for stubborn stains!

It also cleans surface stains like a grease remover so your Chromebook will be left sterile where you apply it. It’ll look like new. Be warned though that it could wipe off some of the stickers on your laptop- so be careful where you apply it. It’s good stuff.

You can find it at pretty much any department store.

Let me know if you have any other questions.
Thanks.